Shipping
We aim to make delivery as simple and reliable as possible.
Orders are typically processed within 1–2 business days after purchase. Once shipped, you'll receive a confirmation email with tracking details so you can follow your order every step of the way.
Delivery times vary depending on your location, but most orders arrive within 5–10 business days.
Shipping costs, if applicable, are calculated at checkout and clearly displayed before you complete your order. Occasionally, we offer free shipping promotions, which will be noted on the product page or at checkout.
At this time, shipping is available to supported regions listed during checkout.
Returns
We want you to feel confident in your purchase.
If Mister Mist isn't right for you, we accept returns within 30 days of delivery, provided the item is unused, in its original condition, and returned in its original packaging.
To initiate a return, please contact our support team through the Contact Us page. Once your return is approved, you'll receive instructions on how to send your item back.
Please note:
- Return shipping costs may apply unless the item is defective or incorrect.
- Original shipping fees (if any) are non-refundable.
- Once your return is received and inspected, refunds are typically processed within 5–7 business days and issued to the original payment method.
Damaged or Defective Items
If your order arrives damaged or experiences a defect, please contact us as soon as possible. We'll work quickly to arrange a replacement or refund at no additional cost to you.
Exchanges
At this time, we do not offer direct exchanges. If you'd like a different color or variant, simply return your original item and place a new order.
Questions?
If you have any questions about shipping or returns, our support team is always here to help. We're committed to making your experience with Mister Mist smooth, transparent, and stress-free.